Refund Policy

Education Help constantly strives to provide top-notch educational papers to its customers.

However, on the occasion in which we have to refund the amount our customers have paid due to motives mentioned below, the following terms and conditions would apply:

The customer paid more than the amount asked for

Due to any motive, if the purchaser makes a payment this is more than the amount for the services received through our website then we can refund the extra amount. For example if the quantity for the services obtained is £ 600, but the purchaser for any purpose, transfers £1200 to us, we will refund the extra amount that is £ 600 in this case.

If we fail to meet the deadline

It is our priority to make certain that our clients are completely satisfied with our services. We are also aware of the importance of deadlines when it comes to academic papers. This is the reason why we make certain that our clients get their order on time, every time. Although we have never missed a deadline before, but if this does happen ever, our clients will get a complete refund immediately.

Rejection of work by the institution

Our aim is assist PhD students by lowering their burden. However, we do now not guarantee that the writing provided by us could result in terrific grades or high marks. Although our writing is always of top-quality, however, we cannot be held accountable if our work is rejected by any organization that our customer submits to. There might be no refunds on the aforementioned events.

However, the customer can claim their money back on the following instances:

1) Plagiarism is discovered to be more than 20% (In this case, refund will be made straight away)

2) There are many grammatical and structural mistakes. (In this case, refund will be made straight away)

3) The paper is not written on the subject given by the customer. (In this case, refund will be made straight away)

Cancellation of Orders

Within five hours of Ordering

Any order placed through the website can be cancelled within 5 hours of ordering. Any orders cancelled within 5 hours will be subject to a complete refund (aside from any taxes deducted). Any orders cancelled after five hours of ordering but earlier than 24 hours of placing the order will be subject to 50% refund (apart from any taxes deducted). There will be no refunds for cancellations after 24 hours of placing the order.